Information on data processing (Trackunit)

Information on data processing under the EU General Data Protection Regulation (GDPR)

Status: May 2021

SILOKING is particularly concerned about the personal rights of its customers and end customers. With the following information, we would like to offer you a transparent and comprehensive overview of the processing of your personal data under the GDPR when using the Trackunit unit.

1. Who is the data controller?
The controller for the processing of your personal data is:
SILOKING Mayer Maschinenbau GmbH
Kehlsteinstraße 4 | 84529 Tittmoning | Germany
Tel. +49 8683 8984-0 | Fax +49 8683 8984-55
E-Mail: Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser. | Internet:

2. How can I reach contact persons for data protection issues?
SILOKING data protection team: Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser. or by ordinary mail to the data protection team using the address details mentioned above.

3. Which categories of personal data are processed?
We process the personal data that you provide to us as part of the registration process, the machine use with a Trackunit unit installed and the use of other Trackunit products. In particular, these are:

  • Personal master data
  • Identification numbers
  • Contact data
  • Registration data
  • Information on the use behaviour with the device or machine
  • GPS tracking data
  • Data that you enter yourself when using the Trackunit Manager, such as driving licence and/or operator’s licence, personnel number, etc.

4. For what purposes and on what legal basis are my data processed?
The purpose is the provision of fleet management, telematics services, customer support and customer service.
The legal basis is the contract concluded between you and SILOKING under Article 6 (1) (b) of the GDPR.

5. Who will receive my data?
Within the SILOKING Group of Companies, only those persons and units receive your personal data that need them to fulfill our contractual and legal obligations towards you.
Our sales partners that look after you as an end customer and that provide you with customer support and customer service.
Service providers such as Trackunit that assist us in providing the services to you. Please also note the terms of use, which you confirm in the registration process of the Trackunit Manager.

6. Will my data be transferred to a third country?
Data transfer to countries outside the EU/EEA (so-called third countries) cannot be ruled out when using cloud services for data storage or for the operation of the Trackunit portal.

7. How long will my data be stored?
We erase your personal data as an end customer of SILOKING when underlying retention and documentation obligations (e.g. under the Handelsgesetzbuch (the German Commercial Code, “HGB”), the Bürgerliches Gesetzbuch (the German Civil Code, “BGB”, etc.)) end and no justified purpose justifies further storage.
The data in the Trackunit Portal will be erased when you request us to do so or when the machine is no longer in your ownership. With the registration of the new owner, any existing personal data in the Trackunit Manager will be erased.

8. What rights do I have concerning my data?

  • „Right to information
    With this information on the processing of your data at SILOKING we would like to comply with your right to information. Should you have any questions that are not answered by this document, or should you wish to exercise a subsequent right of the data subject, please contact the contact person for data protection issues at any time at Cette adresse e-mail est protégée contre les robots spammeurs. Vous devez activer le JavaScript pour la visualiser..
  • Right of access
    We will be happy to inform you about the personal data stored about you.

  • Right to rectification, blocking or erasure of your data
    In addition, you have the right to have your personal data corrected, blocked or, apart from any possible legal retention periods, erased.
  • Right to withdrawal
    You can withdraw consent or changes to consent you have already given at any time with effect for the future.

  • Right to complaint
    You have the right to lodge a complaint in connection with the processing of your data. You have the option of contacting our data protection officer or a data protection supervisory authority.
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